The implementation of new systems and processes within the PMO environment is complex and require skilled resources to be applied to the tasks of designing, constructing and implementing the new business processes and supporting systems. It is this key challenge where ISG can provide significant skills and expertise to achieve a successful outcome to this process.

ISG combine personnel with an in-depth understanding of the technical skills and business process knowledge to assist you to design and manage the implement of new systems to manage IT Governance processes within the PMO.

Serena is recognised as the global leader in IT Governance technologies, with solutions in over 90% of the Global 100 organisations.  Mariner is Serena's PPM solution,  and has been rated by organisations such as Forrester Research as a leading contender for managing IT PMO's.  Serena's approach to building Mariner is to provide the core functionality you need to run a PMO and make it quick to deploy and easy to use.  Serena PPM has one of the fastest implementation routes of any of the PPM products available today. This translates into faster realisation of benefits and ultimately, a better return on your investment.

The Serena PPM toolset integrates with Serena's other products for Process Automation and Application Lifecycle Management at a fine grain functionality level enabling you to build end-to-end collaborative solutions.   The product is integrated with Microsoft Active Directory and fully web-service enabled allowing you to easily build intergrations with other applications within your organisation.  

The Serena solutions have been designed as a completely open product set that conform to Eclipse, the world's leading development platform. This is achieved via ALF (Application Lifecycle Framework) interoperability framework for software development supported by Serena, IBM, SAP, Oracle and a wide range of other vendors.  Refer to http://www.eclipse.org/proposals/eclipse-almiff/.

This enables software solutions to be built supporting a single integration framework using a single web services oriented standard in both .NET and Java. Solutions can be implemented to assist corporations to tightly manage their business application IP and other business processes in a manner that is entirely open. This is a critical and fundament capability in an IT Governance solution as it needs to have the ability to connect to and manage a wide range of application and middleware technologies both now and into the future.