The implementation of new systems and processes within the PMO environment is complex and require skilled resources to be applied to the tasks of designing, constructing and implementing the new business processes and supporting systems. It is this key challenge where ISG can provide significant skills and expertise to achieve a successful outcome to this process.

ISG combine personnel with an in-depth understanding of the technical skills and business process knowledge to assist you to design and manage the implement of new systems to manage IT Governance processes within the PMO.

Serena is recognised as the global leader in IT Governance technologies, with solutions in over 90% of the Global 100 organisations. Mariner is Serena's PPM solutions and has been rated by organisations such as Forrester Research and Gartner as one of the leaders in the PPM market place.Mariner has one of the fastest implementation routes of any of the PPM products available today. This translates into faster realisation of benefits and ultimately, a better return on your investment.

What sets Mariners apart from all other offerings in the market place is its integration with other IT Governance technologies within the Serena stable of technologies, or indeed other vendor solutions generally. The Mariner PPM toolset integrates with Serena's other products for Process Automation, Project and Portfolio Management, and Application Lifecycle Management at a fine grain functionality level in a way no other vendor's products can support.

The Serena solutions have been designed as a completely open product set that conform to Eclipse, the world's leading integration platform. This is achieved via ALF (Application Lifecycle Framework), which is the leading integration and interoperability framework for software development and supported by Serena, IBM, SAP, Oracle and a wide range of other vendors.  Refer to http://www.eclipse.org/alf/alfabout.php.

This enables software solutions to be built supporting a single integration framework using a single web services oriented standard in both .NET and Java. Solutions can be implemented to assist corporations to tightly manage their business application IP and other business processes in a manner that is entirely open. This is a critical and fundament capability in an IT Governance solution as it needs to have the ability to connect to and manage a wide range of application and middleware technologies both now and into the future.