Although ISG is primarily a services organisation, we understand that the ability to be able to deliver workable and well-executed consulting designs is a critical part of our capability as an organisation. According ISG has developed roadmaps to assist clients to implement solutions from a range of leading vendors including Serena Software, VMWare, Microsoft, and EDS Sheer.

Prior to ISG partnering with vendors like Serena Software, there we very few organisations with the capability to assist clients to design and implement systems to drive improved IT Governance, and particularly process-based solutions forachieving better control over technology.

Serena, as the leading specialist IT Governance toolset provider has a full range of solutions for managing IT Service Management, the Project Management Office, and a wide range of ISO, Quality and Monitoring processes within both IT and the Business.

Serena products for Process Automation, Project & Portfolio Management, and Application Lifecycle Management are open as well as fully integrated at a functionality level. No other IT Governance offerings, for example from IBM, HP or BMC can provide this fine-grain integration across the entire range of products.

VMWare provides a range of class-leading solutions for the virtualisation of server technologies. This provides enterprises with a range of high availablity and redundant solutions that can be used to build effective Business Continuity and Disaster Recovery solutions.

EDS Sheer are developers and distributors for the ARIS BPM platform, the world's leading Business Process Management platform. ISG use the ARIS suite to assist with the rapid design of complex IT Service Mangement solutions that can be quickly implemented using the Serena IT Process Management toolsets.

ISG are Microsoft Gold Certified Partners and provide a comprehensive range of services that can be used build and integrate customer solutions to better manage technology and business services.