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Business Process Management |
 ISG assists organisations in building secure solutions to better manage their business processes. We also facilitate the implementation of secure solutions that extend across organisation boundaries to better manage transactions with customers and business partners using Web service solutions.
Serena Business Mashups is the definitive application for SOA and Web services. Using web services, applications are rapidly assembled from existing building blocks. Serena Business Mashups enables Extended Enterprise Process Integration.
Within and across organisations, Serena SBM permits organisations to:
- Automate and Enforce Processes
- Collaborate to Bring Together People, Process & Systems
- Fully Document & Automate Audit Trail
- Generate Reporting & Metrics.
Process dashboards can be built that provide visibility and drill down to access underlying incidents and transactions within the process. Comprehensive user definable reporting is available as well as the ability to integrate sophisticated file management and/or reporting engines to provide a solution that is tailored to your exact requirements.
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